Frequently Asked Questions

After each draw, visit our “Daily Winners” page or your account dashboard. We also send email and SMS notifications if you subscribe to alerts.

For prizes up to $1,000 we credit your account automatically. For larger prizes, our support team will contact you to arrange payout or bank transfer.

No—once a ticket is issued, numbers are locked in. To play different numbers, simply purchase a new ticket before the draw cut-off.

Go to “My Account” > “Subscriptions”, find Auto Play, and click “Cancel”. You’ll still be entered in any draws you’ve already paid for.

Absolutely. We use bank-grade encryption (SSL/TLS) and PCI-DSS compliant payment processors to protect your data.