Privacy Policy

1. 1. Who We Are

   VicLottStake Pty Ltd (“VicLottStake”, “we”, “us”) operates this website and is responsible for your personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (“APPs”).

2. 2. Key Definitions

   • APPs: the Australian Privacy Principles.
   • Personal Information: any data that identifies you.
   • Site: www.lotto-vista.com.
   • Privacy Act: the Privacy Act 1988 (Cth).

3. 3. What We Collect

   We gather only the information we need to provide our services legally and safely, such as:

   • Full name, date of birth & residential address
   • Email address & phone number
   • Payment details (card or bank account)
   • Government ID for age and identity checks
   • Account login credentials

4. 4. Why We Collect It

   Your information powers key processes:

   • Verify your age & identity
   • Create and manage your VicLottStake account
   • Process ticket purchases, withdrawals & payouts
   • Notify winners & handle customer support
   • Prevent fraud and comply with legal requirements
   • Offer tailored promotions (you can opt-out at any time)

5. 5. Cookies & Tracking

   We use cookies to enhance your experience and analyse site traffic. You can disable cookies in your browser, but some features may not work.

6. 6. Who We Share With

   We may disclose personal information to:

   • Payment processors and banking partners
   • Regulators and lottery authorities
   • Service providers who support our platform
   • Fraud-prevention and legal compliance bodies

7. 7. Keeping Data Safe

   We employ robust encryption, firewalls and regular security audits to protect your data against unauthorized access and misuse.

8. 8. Cross-Border Transfers

   Some trusted service partners may process information outside Australia. We ensure adequate safeguards are in place.

9. 9. Your Rights

   You may access, correct or delete your personal information by logging into your account or contacting us. You can also lodge a privacy complaint—see our contact details below.

10. 10. Changes to This Policy

    We may update this policy at any time. The latest version will always appear on this page with an updated “Last revised” date.

11. 11. How to Contact Us

    Address: 100 Innovation Road, Melbourne VIC 3000, Australia
    Email: info@viclottstake.com

© 2025 VicLottStake Pty Ltd. All rights reserved.